I know there are worse things happening in the world (the Iraq war for one) but these kinds of stories just make me feel so sorry for people.
This 78 year old woman saved for 10 years to go on an Alaskan cruise through Princes Cruise Lines. She let Princess book the air flights and ended up with this tortuous route through three different flights.
Well, something went wrong and she ended up missing the cruise. It’s Princess Cruise Lines policy to keep all the money. Apparently that’s an industry standard. The airline refunded the money but since PCL booked the flights, they’re keeping that too.
What PCL did might be legal but I don’t know how a corporation, which after all is made up of people, can be so heartless. I can’t imagine the disappointment of saving $250 a year, over 10 years for something that gets snatched away from you, along with the money.
How do corporations become so sociopathic?